There are several types of files you can download from the web – documents, pictures, videos, apps, extensions and toolbars for your browser, among others. When you select a file to download, Internet Explorer will ask what you want to do with the file- save, run, or open the file.
When you download a file, Internet Explorer checks for signs that the download is malicious or potentially harmful to your PC. If Internet Explorer identifies a download as suspicious, you’ll be notified so you can decide whether you want to save, run, or open the file or not. Not all files you’re warned about are malicious, but it’s important to make sure that you really want to download the file and you trust the site you’re downloading from.
Sometimes, your computer suddenly experiences issues while downloading files either from a website, typically signal an issue with either your company’s Internet connection or stop altogether.
Troubleshoot these issues first, but don’t forget to run an anti-virus scan with McAfee if that doesn’t work.
Find out if the problem is localized to one web address or more. If you cannot download or connect to a single website, the site of that web server is likely down and your business Internet connection is not causing the problem. If the Internet is completely down, ensure your router and modem are switched on and functioning normally. This may require resetting both devices to refresh the connection. If you’re using the wireless Internet connection, check the signal strength of network as poor signal strength will prevent your computer from connecting to the company network.
Firewalls and proxies
If you connect to the Web through a proxy server, the proxy server might be slowing down your connection and preventing the download. Try connecting to the Web with the proxy server disabled (if possible) and see if it works. Incorrectly set up firewalls can also be the cause of the issues. Make sure no settings are active in your firewall software that might be blocking the download. Temporarily disabling the firewall will allow you to diagnose whether this is the source of your connection issues or not.
Incorrect Internet settings within Windows can also be the cause of the problems. Try changing these settings to their default state.
Steps for resetting the settings to default state:
- Open “Control Panel”
- Select “Network and Internet”
- Click on “Internet Options”
- Click on the “Advanced” tab
- Towards the bottom of the window, tap the “Reset” button.
- Tick “Delete personal settings”
- And click “Reset”
- Go to Internet Explorer after completing these steps, and test the changes by loading any Web page.
Malware may interrupt your Internet connection and make your computer infected, so try installing and running anti-virus software on your device to check for infections. If your connection is completely cut off then you may need to download the software from a working PC and transfer it to the potentially infected computer. This could be done by removable media, such as a CD, DVD, or flash drive. After the scan completes, restart your computer and test the connection by opening your Web browser.
Another major reason why your computer has stopped downloading from the web anymore can be the presence of threats and viruses on your PC. Hence, it is necessary to update your Pc with antivirus security software and McAfee provides you with all that is required.
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